Questions

 
PATTERN SHIPPING:
Shipping is FREE on all paper craft patterns shipped within the continental United States.  Instant downloads allow free shipping for everyone!
 
Shipping rates listed are for within the continental United States.  (Orders shipped to locations in Minnesota will be charged sales tax.)
 
 
 
CRAFT SUPPLIES SHIPPING:
There is a 50 cent shipping charge PER ITEM, plus a $3.95 handling fee per order.
 
 
 
INTERNATIONAL ORDERS:
Any international order for paper patterns or supplies must contact me to find out the shipping rate, before placing your order.  (As you know, these can be quite costly.)
 
 
 
SHIPPING TIMES:
All items will be mailed via US Mail within 24 to 48 hours upon receipt of payment.
 
 
 
PAYMENTS:
Payments can easily be made through PayPal.  Using Paypal allows you to securely pay via credit card.
 
 
 
RETURNS:
Each item is packaged as carefully as possible, but occasionally something may arrive damaged.  If that happens, please retain all original packing material and notify me immediately.
 

I want you to be happy with your Adeline's purchase.  If you are not satisfied, please return your order in its original packaging within 30 days for a refund.  (Sorry, shipping charges are not refundable.)  All returned items must be in their original condition in order for a refund to be issued.

Please note that patterns are NOT refundable.